Pet Hates


#121

Like what?

They record calls so they can QA their employees performance & to have a record of what was said on the call if it’s ever disputed.

Why else do you think calls are recorded?

And is Jim Corr watching us have this conversation? :male_detective:


#122

That’s exactly it. They are recording it to have it to hold over you. But would they permit you to record calls to them? I preferred the world where this did not happen. It is a pet hate of mine. It does not have to be a pet hate of yours too!


#123

Hold over you? What do you mean? It means they can prove what was (or was not said) on a call. That works both ways. I once had a call centre pull a call recording, listen back to the call & I got a full refund because the twit who processed the original transaction made a mistake. The recording of the call was the proof.


#124

:open_mouth:


#125

Thought all landlines now basically come free with internet packages?


#126

Theres about a €7 difference between broadband on its own & broadband with a landline . So its not worth your while just getting the broadband as a standalone product .I was more talking about the line rental which is not advertised in your bill but was in the past .
Its a racket .


#127

[quote=“Iomaint, post:122, topic:4046, full:true”]
They are recording it to have it to hold over you. But would they permit you to record calls to them? [/quote]

Most Companies message starts with “calls may be recorded for…” depending on the way you understand that statement it can mean

  1. They are informing you that they are recording the conversation

or

  1. They are giving you permission to record the conversation

under Irish law permission must be given before a phone call can be recorded so when I hear the “calls may be recorded for…” I take that as the company giving me permission (calls “may” be recorded) to record, which I do record, rather than they are informing me calls may be recorded (which implies they are recording).


#128

Fair enough. So when the provider says the deal is say 60 Euro a month if you take the landline, 70 if you don’t (worded as some sort of “special offer” when you either sign up or renew), you’re saying that the cost of the landline is actually taken anyway somehow?


#129

Yeah , that’s it . They’ve creatively managed to weasel the line rental now out of your bill .
Cheeky swines.


#130

Ok, call me thick but if I’m getting it all for 60, when previously I was paying 70 for, say, just internet and tv, how is that they’re getting more out of me?


#131

My beef is the ommission of the line rental part .
Actually have to pay for the rental of the line . Which they now don’t list as part of the bill but did in the past . I just wanted the broadband . In my opinion it should be cheaper in ireland .


#132

Talentless people doing stupid things to get attention.
Kanye West is no more. It’s Ye now, apparently. F@cking w*nker.


#133

Or the artist formally known as…!


#134

Seriously - you (and many other Ressers by the sounds of it) NEED the gentleman’s “facial groomer”.

A facial-groomer is shaped like an electric toothbrush, and it comes with various heads - one for the nasal cavities and one for the ears and sometimes even one for the eyebrows. It basically trims, effortlessly, unwanted/unsightly hairs in difficult/awkward-to-reach areas.

They’ve a good selection in Boots - cost from about 30 euros and up. Another essential purchase for next time you’re stocking up on your No.7 moisteurising Day and Night creams and indispensable texturing serums.


#135

Effortlessly isn’t necessarily synonymous with painlessly.


#136

Because you’re worth it!!


#137

Great advice.

However…

I saw you in the gents under 305 lower Cusack on AI Final day and frankly you looked like Oisín after he fell off his horse on his way back from Tír na nÓg.

So there’s that. :slight_smile:


#138

The gay bar in Wyepacket, New Jersey? :thinking:


#139

I bow to your superior knowledge.


#140

This time it is. It doesn’t pluck. It trims. So the skin won’t be red or agitated. You don’t feel a thing. And you’ll only need to take out your trusty “Facial Groomer” about once every two weeks. If there’s ever been an invention to demonstrate man’s ingenuity, “The Gentleman’s Facial Groomer” is it.