I got Setanta sports once. Didn’t realise it was a rollover contract, then two days after the renewal I realised and contacted them. Told them I really didn’t want it. Got all the usual I’m really sorry sir thats most unfortunate nothing we can do now shite. Argued it reasonably for about 10 minutes, then asked for a supervisor, same story, asked for someone higher, told to send in writing. Argued some more. Sent in writing, got a lovely pleasantly worded response saying that’s most unfortunate but there’s nothing we can do it’s our policy etc etc set in stone can’t change the computer processing once it’s done, can’t turn those machines back on. Didn’t even offer me a bonus or something off, complete and utter intransigence.
Afterwards I thought to myself, does this really gain them anything? I would never deal with them or anyone connected to them ever again. I told everyone I know (except Joe). It must’ve been horrible to work for them but maybe emotes eventually turned against them, who knows. They disappeared a couple of years later.
Ryanair model of business has a lot to answer for.