My brother doesn't have sky broadband so yer man on the phone is talking bollox.
i have 2 boxes and pay 110 a month for broadband phone (which is 35 a month) - have variety package sports and movies and HD etc.
Ring up and cancel , say your going to Eir TV or soarview - tell them its cost - you would have stayed for Sky Q but its way too dear. Download the sky services app where you can check your bill before you do this - when you cancel and are in the last few weeks of your service - when you log onto that it will give you an offer to stay - well it did for me and it was much better than the crap i was being offered on the phone.
You'll get nothing for being a loyal customer